Southwest incident

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Dennis
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Southwest incident

Post by Dennis » 01 Nov 2009, 23:48

Southwest

It's pretty interesting to see that this incident has mixed views. I, for one, support WN's actions. I could not stand flying when there's a child screaming whatever it is he/she is screaming.

Here's an example of what would otherwise be a very pleasant flight, courtesy of my YouTube account: Too much noise!
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Aaron Robinson
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Re: Southwest incident

Post by Aaron Robinson » 02 Nov 2009, 00:05

A similar event occurred a year or two ago (child wasn't screaming but said 'boom'), but I can't recall the airline: Southwest? Continental? JetBlue?
Root says she was confident Adam's screams of "Go! Plane! Go!" and "I want Daddy!" would subside after the plane took off Monday in Amarillo, Texas.
What if there is an emergency before takeoff? Southwest did the right thing by removing them and by apologizing (albeit rather late).

Check out the poll results--78% agreed with Southwest! I wonder how much is due to the brand and how much to the situation...
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Re: Southwest incident

Post by seahawks7757 » 02 Nov 2009, 03:32

I think it was SouthWest then too.
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NWADC9
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Re: Southwest incident

Post by NWADC9 » 02 Nov 2009, 03:42

There was the ExpressJet flight with the tot saying "bye plane"...
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Dennis
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Re: Southwest incident

Post by Dennis » 02 Nov 2009, 03:51

Aaron Robinson wrote:Check out the poll results--78% agreed with Southwest! I wonder how much is due to the brand and how much to the situation...
I think it's both. But how would someone feel flying inside a metal tube and having a child yelling all the way? But then there's the brand. WN does carry people with cheap fares but then again, cheap fares don't mean uncomfortable flight (well, noise related anyway).
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Re: Southwest incident

Post by Northwestdc9 » 02 Nov 2009, 03:55

If you ask most travelers, they'll tell you how they can't STAND, little baby scream his head off the entire time, and if they had the power, they'd throw him off too. I know I would.

I applaud Southwest, I can't stand kids and their parents who fail to control their children. Get it together and quiet or don't fly.
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Re: Southwest incident

Post by DMM200 » 02 Nov 2009, 03:57

Good decision by the cabin crew.

IIRC, when the mother said she was confident he would be quiet once the plane takes off, the flight attendant said something like, "We've heard that before." I'm not sure if there is more to that quote.
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Re: Southwest incident

Post by Aaron Robinson » 02 Nov 2009, 04:38

NWADC9 wrote:There was the ExpressJet flight with the tot saying "bye plane"...
Thanks, that's what I was thinking of.
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Re: Southwest incident

Post by a.trailblazer7 » 02 Nov 2009, 14:27

The one time during a flight where you should be paying attention, Safety Announcements. Some people think just let their children so whatever whenever, then when something happens, they wanna blame someone else for not telling them when they should have been paying attention all the time. Very irresponsible on this mother's part for letting her child disrupt the Cabin Crew during this time. And no, I don't think SouthWest should have given her anything for what booting her off the flight
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detpilot
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Re: Southwest incident

Post by detpilot » 02 Nov 2009, 16:14

So... bring a crying baby and get a $300 travel voucher. That's what I've learned from this situation...
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a.trailblazer7
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Re: Southwest incident

Post by a.trailblazer7 » 03 Nov 2009, 14:22

detpilot wrote:So... bring a crying baby and get a $300 travel voucher. That's what I've learned from this situation...
Yep :lol:
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